Jake's man and women mascots give two thumbs up

Water Heater Services

Water Heater Service in Greenfield, Indiana

Jake's provides water heater service throughout Henry and Hancock County. Our licensed plumbers work on all brands, and we’ve been here for you since 2006. We proudly serve New Palestine, New Castle, and Greenfield.

The Pain of Water Heater Problems

Most homeowners in Greenfield, New Palestine, and New Castle don't spend much time thinking about their water heater.

As long as there's hot water for showers, laundry, and dishes, life goes on as normal. But when your water heater starts acting up, it can disrupt your entire day. Knowing what to watch for can help you catch small problems before they turn into larger repairs.

Here are some of the issues that might indicate a call to your local plumber is in order:

  • Hot water runs out too quickly.
  • Water never gets hot enough.
  • Strange banging or rumbling sounds.
  • Rust-colored water from your faucets.
  • There’s visible rust on your tank.
  • You haven’t had it drained in a while.
  • Water collects around the base of the tank.
  • Higher utility bills.
  • No hot water at all.

Some issues can be repaired quickly or handled through simple maintenance. Others may point to a water heater that's nearing the end of its life. Our plumbers will inspect your system, explain what they find, and help you understand your options.

If your water heater needs service, get in touch with a local plumber! Call (765) 345-9329 to book an appointment with Jake's.
Cartoon mascot of master plumber Kelli

Why You Should Choose Jake's

Choosing a plumbing company shouldn't be complicated. You deserve a team that arrives on time, communicates clearly, and stands behind its work.

Since 2007, homeowners throughout Henry, Madison, and Hancock counties have trusted Jake's Heating, Air and Plumbing for honest recommendations and quality workmanship. Whether you need a simple repair or a complete water heater replacement, we'll take the time to explain your options. Our goal is to provide the information you need to make the decision that's right for your home.

That approach is guided by what we call our Five Ps:

  • Positivity in every customer interaction
  • Professional in both appearance and workmanship
  • Proactive when identifying potential concerns
  • Productive by respecting your time and completing the work efficiently
  • Process-oriented so every service call follows a proven approach

These values guide every visit. Our technicians also receive ongoing training, take pride in doing the job right, and believe customers should know what to expect from start to finish.

Local Water Heater Service for Your Needs

Every home is different. That's why we offer comprehensive water heater services rather than a one-size-fits-all approach.

Water Heater Repair

Not every water heater in Greenfield or New Castle needs to be replaced. In many cases, replacing a heating element, thermostat, pressure relief valve, or another worn part can get your system working again.

Our technicians repair both gas and electric water heaters.

Fix Your Water Heater

Water Heater Replacement

Even the best water heaters don't last forever. If your unit is aging, requires frequent repairs, or no longer meets your family's hot water needs, replacing it may save you money over time.

We'll help you compare your options based on your Henry and Hancock County home's size, your family's water usage, and your budget.

Get a New Water Heater

We're Henry and Hancock County’s Tankless Experts

Thinking about switching to a tankless water heater in Greenfield or New Palestine?

Tankless systems heat water only when you need it, rather than storing it in a large tank. That means you won't have to wait for a tank to refill after several showers or loads of laundry.

They're an excellent choice for many households, but they aren't the right fit for everyone. We'll explain the differences between conventional and tankless systems so you can make the decision that's right for you.

If you have an existing tankless water heater in Henry and Hancock County, our team also knows how to repair it.

Want a quote for an on-demand water heater in Henry and Hancock County? Call (765) 345-9329 to get started.
A technician working on the inside of a water heater in Greenfield

Our Process Makes Hot Showers More Accessible

The team at Jake's believes in complete transparency. That’s why we want you to know what to expect when you call us for service. Whether it’s because your shower is running cold or it’s time to flush your tank, here’s how it will go:

  1. Schedule your appointment at a time that works for you.
  2. Our plumber arrives, listens to your concerns, and inspects your water heater.
  3. We explain the problem and discuss your repair or replacement options. We’ll present a quote before work begins.
  4. With your approval, we will complete the work.
  5. Before leaving, we test the system and answer any remaining questions.

What Water Heater Service Do You Need? Our Plumbers Help You Decide.

Homeowners in the Greenfield area often want to know if it is worth repairing their water heater. Or if there’s some maintenance we can do to improve its operation.

The answer depends on several factors, including your water heater's age, the cost of the repair, and its overall condition. Traditional storage tank water heaters typically last 8 to 12 years, while tankless water heaters often last 15 to 20 years with regular maintenance.

Before making a recommendation, our plumber will inspect your system and discuss factors such as:

  • The age of your current water heater
  • The type and cost of the repair
  • How often the unit has needed repairs
  • Signs of rust, corrosion, or leaks
  • If flushing the tank will solve your problem
  • Whether your household has outgrown your current hot water capacity
  • The cost of continuing repairs compared to installing a new system

Get Reliable Water Heater Service From Jake's

Don't let water heater problems interrupt your day. Whether you need a simple repair, annual maintenance, or a brand-new installation, Jake's is ready. It doesn’t matter what part of Henry and Hancock County you call home.

When you call Jake's, you're choosing a company with an A+ rating from the Better Business Bureau and more than 1,900 Google reviews with an average 4.9-star rating. That's the kind of reputation that comes from treating customers honestly and delivering quality workmanship year after year.

Call (765) 345-9329 today to schedule water heater service in Henry and Hancock County and get your hot water back.
A Jake's technician and a happy customer in Greenfield giving thumbs ups

Frequently Asked Questions

What should I look for in a water heater company?

Look for a company with licensed technicians, experience working on different types of water heaters, clear communication, and a reputation for treating customers fairly. You should also choose a water heater company that teaches rather than pressures you to replace your system.

Why is my hot water heater not making enough hot water?

Several issues can reduce your hot water supply:

  • Sediment buildup
  • A failing heating element
  • A faulty thermostat
  • A water heater that's too small for your household

We'll inspect the system to determine what's causing the problem.

Is it okay for my water heater to make rumbling noises?

No. Rumbling, popping, or banging sounds often mean sediment has collected inside the tank. As water heats beneath that buildup, it generates noise and forces the system to work harder. We can inspect the tank, flush away sediment when appropriate, and check for damage.

Do you work on gas and electric water heaters?

Yes. Our licensed plumbers service both gas and electric water heaters and can diagnose many common problems affecting either type of system.

How often should I have my water heater serviced?

Most manufacturers recommend professional maintenance about once a year. Annual service helps remove sediment, inspect important components, and prevent major repairs.

What brands do you service?

We service all water heater brands, including Rheem, Bradford White, A. O. Smith, State, American Standard, Whirlpool, GE, and Kenmore. If you don't see your brand listed, give us a call. Our plumbers work on many different models in the Greenfield area and can likely help.

Should I be concerned about leaking water?

Yes. Even a small leak can become a larger problem if ignored. A leak could come from a loose fitting, a valve, or the tank itself. We'll locate the source and recommend the appropriate repair or replacement.

Is a tankless or conventional water heater better?

Both have advantages. Conventional water heaters generally have a lower upfront cost, while tankless models provide hot water on demand and take up less space. We'll help you compare both options based on your home's needs.

Why is my hot water brown?

Brown hot water is usually caused by rust or sediment inside the water heater tank. If only the hot water is discolored, the tank may be corroding or the anode rod may have deteriorated. If both hot and cold water are brown, the issue may be coming from your water supply or plumbing system.

Why won't my water heater's pilot light stay lit?

A pilot light that keeps going out may be caused by a dirty pilot assembly, a faulty thermocouple, or an interruption in the gas supply. Drafts and poor ventilation can also extinguish the flame. Because this involves a gas-burning appliance, you’ll want to contact a professional plumber if it continues.

Do you offer emergency water heater repairs near me?

If you live in the New Castle or Greenfield area, we do. Just give (765) 345-9329 a call to take care of our 24/7 availability.

Do you offer any guarantees on water heater services in Henry and Hancock County?

We do. Visit our Guarantees page for more information.